If an agent can do things (send emails, edit records, trigger automations), you need an ops-grade security model.
The minimum checklist
- Least privilege: only the permissions needed for the job.
- Scoped tools: the agent can call only a small, approved set of actions.
- Explicit boundaries: which systems/data are in-scope vs out-of-scope.
- Audit logs: every action is traceable (who/what/when/why).
Practical implementation
- Add approval steps for irreversible actions (payments, deletions, client messaging).
- Store prompt + tool calls + final action in a log table.
- Use environment separation (dev/staging/prod) and never test in prod.
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Sources:
- OWASP Top 10 (general security lens): https://owasp.org/www-project-top-ten/